Terms of Service
Effective Date: September 9, 2026
Welcome to Brighthouse Moving Company. These Terms of Service ("Terms") govern your use of the Brighthouse Moving Company website and your interactions with our services.
By accessing our website, submitting an inquiry, requesting an estimate, scheduling a service, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Company Information
Brighthouse Moving Company
10206 Clow Creek Rd. Unit G
Plainfield, IL 60585
Phone: (888) 299-7006
Email:Jesus@Brighthouse-Moving.Com
2. Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms.
You agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with or disrupt the operation or security of the website.
Submit false, misleading, or fraudulent information.
Use information obtained from our website for unauthorized commercial purposes.
Attempt to introduce malicious software, code, or other harmful material.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.
3. Moving Services and Estimates
Information provided through our website, forms, phone calls, text messages, or other communications may be used to respond to inquiries and provide information about our moving services.
Any estimate, quote, price, availability, scheduling information, or other service details provided through the website or through an initial inquiry may be subject to confirmation and applicable service terms.
A request for an estimate or submission of a form does not by itself create a binding contract for moving services.
Specific moving services may be subject to additional agreements, estimates, invoices, service documents, or other terms provided to the customer.
4. Customer Information
When you submit information through our website or communicate with us, you agree to provide information that is accurate and complete to the best of your knowledge.
You are responsible for ensuring that the contact information you provide, including your phone number and email address, is accurate and belongs to you or that you are authorized to provide it.
5. Communications
By contacting Brighthouse Moving Company or requesting information about our services, you may receive communications related to your inquiry, estimate, appointment, requested services, or other interactions with us.
Where required by applicable law, we will obtain appropriate consent before sending marketing or other automated communications.
You may opt out of SMS communications as described in the SMS Messaging Terms below.
6. SMS Messaging Terms
Brighthouse Moving SMS Alerts Program
Brighthouse Moving SMS Alerts Program - By opting in to receive SMS messages from Brighthouse Moving Company, you may receive text messages related to customer inquiries, moving estimates, appointment confirmations, appointment reminders, service updates, follow-ups, and other communications related to services you have requested or your interactions with Brighthouse Moving Company.
Message frequency varies depending on your interactions with us.
Opt-In and Consent
By voluntarily providing your phone number and opting in to receive SMS messages from Brighthouse Moving Company, you consent to receive SMS messages from us at the number provided.
SMS consent is not a condition of purchasing any goods or services.
You may provide consent through an eligible website form, contact form, appointment form, or other supported opt-in method.
Opt-Out
Opt-Out. You can cancel the SMS service at any time. Just text "STOP" to (888) 299-7006.
After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, you may sign up as you did the first time and we will start sending SMS messages to you again.
Help
Help. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at Jesus@Brighthouse-Moving.Com or (888) 299-7006.
Carrier Liability
Carrier Liability. Carriers are not liable for delayed or undelivered messages.
Message Frequency and Rates
Message Frequency and Rates. Message and data rates may apply. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy
Privacy. If you have any questions regarding privacy, please read our Privacy Policy:
https://www.brighthouse-moving.com/privacy-policy
Our Privacy Policy explains how Brighthouse Moving Company collects, uses, protects, and handles personal information, including information associated with our SMS program.
Age Restriction
Age Restriction. This SMS service is intended for users 18 years of age and older. By opting in, you confirm that you are at least 18 years old.
Re-Enrollment
Re-Enrollment. If you opt out and want to start receiving messages again, text START to (888) 299-7006 and we will resume sending you SMS messages. Standard message and data rates may apply.
7. Intellectual Property
Unless otherwise stated, the content available on the Brighthouse Moving Company website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Brighthouse Moving Company and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, transmit, sell, or otherwise use our website content without prior written permission, except for personal and lawful use of the website.
8. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, platforms, services, or applications.
We are not responsible for the content, privacy practices, security, availability, or policies of third-party services.
Your use of third-party services may be subject to the terms and policies established by those third parties.
9. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains the information we collect, how we use it, how we protect it, and how you can exercise applicable privacy rights.
Privacy Policy: https://www.brighthouse-moving.com/privacy-policy
10. Disclaimer
We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.
Website information is provided for general informational purposes and may be updated or changed without notice.
11. Limitation of Liability
To the extent permitted by applicable law, Brighthouse Moving Company and its officers, employees, agents, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website or your inability to use the website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
12. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Brighthouse Moving Company and its officers, employees, agents, contractors, and service providers from claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws or the rights of another person.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, website, business practices, or legal requirements.
When changes are made, we will update the Effective Date at the top of this page.
Your continued use of the website after updated Terms are posted means that you acknowledge the updated Terms.
14. Governing Law
These Terms will be governed by applicable laws without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from or relating to these Terms or your use of our website or services will be handled in accordance with applicable law.
15. Contact Us
If you have questions about these Terms of Service, our services, or our SMS program, please contact us:
Brighthouse Moving Company
10206 Clow Creek Rd. Unit G
Plainfield, IL 60585
Phone: (888) 299-7006
Email:Jesus@Brighthouse-Moving.Com
For SMS assistance, reply HELP to a message or contact us using the information above.